The Boiler Change Report (Remote Appointment) is a specialist advisory service for homeowners planning to replace their existing boiler who want clear, independent guidance without sales pressure. The entire service is carried out remotely, making it easy to fit around busy schedules. How the remote appointment works The homeowner is asked to provide photos and basic details of the current boiler, pipework, hot water cylinder (if fitted), controls, and any known issues. During the remote consultation, the system is discussed in detail along with the homeowner’s comfort needs, property type, and budget so that realistic options can be explored. Investigation and recommendations Using the information supplied, the existing system layout and constraints are assessed to identify suitable replacement heat sources and any sensible upgrades to controls or system components. Different options are compared in terms of suitability for the property, running costs, expected efficiency, and how they align with the homeowner’s budget and priorities. Bespoke written report The homeowner receives a clear, bespoke Boiler Change Report summarising the current setup and setting out recommended replacement options. The report explains each option in plain language, outlining what would be involved, key pros and cons, and practical points to discuss with installers, so the homeowner can seek quotations with confidence. Independent, no sales approach This is an advice only service with no commission from installers or manufacturers, so the guidance is completely unbiased. The aim is to educate and support the homeowner, helping them understand their choices and avoid pressure led decisions, while still being fully prepared for conversations with heating engineers or salespeople.